Natura Resort & Spa - Ubud (Bali)

Nice architecture... had our own private villa with a very romantic bed. Very nice location in the middle of the jungle, very quite, intimate and very romantic. They have two very nice pools, on right beneath the restaurant with beautiful views of the jungle and one lap pool down in the valley where the spa is also located.... lots of stairs to get there! A jacuzzi facing the sunset is also accessible at any time. Connection to downtown Ubud is also good: they have a shuttle at fixed hours.

The villa was also equipped with an outside private and totally isolated hot tub. However, as it always rained over night, it was hardly usable... although we would have loved to use it. There was no separation between the bathroom and the actual room, but I guess this is the way to go in that part of world :D.

There is a lot of greenery. The resort room was quite luxurious. Good ambience, there was a stream right inside the resort. You can watch sunset in the comfort of the temperature controlled jacuzzi. Excellent for people who want to relax, but not so good for people who wants to dine and shop.

The restaurant was serving a limited number of food, and very pricey. It could be that this resort is quite near to luxury standard, but I thought it wasn't value for money. Also, the shuttle service to ubud town centre was quite annoying because it has both time and location restrictions. Finally, due to it's proximity with nature (it's actually inside a forested area), you would expect exotic animals visiting your room. But nothing to be alarmed, we must learn to live in harmony with nature.

location of the hotel which was near to ubud market

weird noises in the room specialy during night, reptiles wandering arround inside the room, monkeys outside arround our private pool preventing us to use it and the pool was freezing, this hotel doesn't meet the international standerd of hotel and tourism... it was a horrible experience.

A really nice location outside of Ubud, very quiet. I think the best thing about the hotel was the view, which was of the forest.

Lots of little things were disappointing about this hotel. Some examples were; our welcome fruit basket had a moldy orange in it, the mosquito net/drape over the bed had tears and holes in it so mosquitos could get in, one of the cotton bathrobes in the bathroom had a huge obvious tear in it, the curtain/drapes around the sunlounge outside had lots of large stains all over it - (*I think it was gecko poo). We left them open so when we had our room serviced the next day they would be cleaned. This did not happen, they were just tied up again by staff. The room was also not serviced very well - our welcome drink glasses not removed, toilet paper not checked - so we ran out of toilet paper on the morning of our last day. The spa onsite was over the top expensive for Bali prices. I know these are all relatively minor things but for the price we paid for the room we expected alot better. We definately would not stay there again when there are so many accommodation choices around Ubud with much better value for money.

Hotel is very nice, location is also nice, staff friendly, clean and tide.very good view. I am recommending this hotel as one of the best hotel

The environment and serenity. Not to forget is the excellent service of the Hotel Staff. The flexible hose in my toilet burst at 2300hrs. The water level was rising. I called the operator and within 3 minutes 3 Hotel Staff came. Never had such instant service before.

1. The water in the private pool was not heated. 2. Not much variety in the menu for breakfast. 3. The reading lights were too dim to our liking. A higher wattage lamp with a dimmer would solved the problem.

The staff are very friendly, polite and hospitable. They will always acknowledge our presence and greet us whenever we walked past them. The view of the hotel faces the jungle and is very quiet with sounds of nature. Wonderful retreat away from the urban life!

The one-bedroom villa are too dark with little lighting. Watching tv show is quite straining to the eye with the limited light source. The resort should improve on the hygenie of the rooms. In the pool villa, the cushion and the curtains of the day bed is slightly stained and the bathtub is not clean. However the bedsheets are quite clean.

The natual environment and the design of the resort. It also had beautiful pools with incredibly outlooks. All villas were independent with unreal outlooks absolutely beautiful.

They should upgrade their tvs now which were the old crt type.

It is set in a beautiful sorrounding and the 2 pools are beautiful.

Everything that is an extra is way over the top expensive.The food/beverages are what you would pay in Australia and are not of any amazing standard. You will pay 3 times less 5 mins down the road. The massage was poor and yet you pay $35USD....most places charge $10 max. It was very rushed and no love, yet set in such a beautiful scene....a real let down.....It took 40 mins to check out and I nearly missed my flight.....taxi charge is more than double any where else...The pool villas are a waste of money as they are tiny and main pools much nicer

the hotel staff are absolutely kindly and friendly. the shuttle bus service to ubud central is very helpful

i like everything there except for during my stay, the jacuzzi is not warm due to some hot water problem.

The peace and tranquility

I think this hotel requires a little money injected into it by its overseas owners. Our original booking was for a Deluxe Villa (Villa 15) which was very shabby and a bit grubby, very strong musty smell (from a v.old thatched roof) cobwebs, stained sheets and bed canopy etc, as described by other previous guests, however we were upgraded to a Deluxe Villa with plunge pool after a chat to a Mgr which was significantly better. Restaurant food very average.Generally speaking it lacked a few finishing touches compared to other 4 star resorts in Ubud (This is our 17th visit to Bali) Staff went out of their way to make us feel welcome and comfortable. I would recommend this Resort but only if you can afford to the Deluxe Villa with plunge pool.

Staff was very helpful and usualy left me with a smile on my face. Waking up in the jungle was amazing!

Ordering breakfast was sometimes difficult due to accent/ language.

The jungle, river and small village location. It was great to be a few kilometers outside of Ubud. The architecture and uniqueness of the hotel was outstanding.

beutiful room with spa, pool, daybed, staff were very nice, close to ubudmarkets for shopping

the scene is incredibly picturesque!! romantic, got free upgrade to villa(pool)

11pm all closed :P so pack your alcohol or wine prior to that